Featured Report: Patients are actually customers … Who knew?

This Week's Healthcare Online News

HealthDataManagement
FDA Opens Public Comment Period for New HIT Strategy
Apr,06,2014
by+Greg Slabodkin
The public will get a chance to comment on a proposed risk-based regulatory framework for health information technology developed by the Food and Drug Administration in coordination with the Office of the National Coordinator for Health IT and Federal Communications Commission.
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Med City News
Patients are actually customers … Who knew?
Apr,02,2014
by:+Lisa Suennen
I was finally getting to my giant pile of reading this week when I saw an article in Health Care Information Week that included the following sentence:
As consumer satisfaction begins to have a bigger impact on the bottom line, more hospitals are hiring a chief patient experience officer (CXO) to treat patients like valued customers.
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FierceHealthIT
Is the health IT market on the brink of a bubble?
Apr,04,2014
by:+Ashley Gold
Two health IT companies that did particularly well in their initial public offerings (IPO)--IMS Health, seeking to raise $1.4 billion and Castlight Health, valued at more than $3 billion--highlight a booming sector. But could it all burst? Paul Teitelbaum, managing director and medical device/healthcare IT mergers & acquisitions expert at Mesirow Financial, a Chicago-based investment banking firm, said healthcare reform is driving the high IPOs and HIT companies have strong potential for growth, Healthcare Informatics reported.
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FierceHealthPayer
Lingering exchange glitches could spark lawsuits
Apr,03,2014
by:+Alicia Caramenico
Thousands of Nevadans may have paid for exchange plans but remain uninsured because of problems with the state's online marketplace, alleges a class-action lawsuit filed against Nevada, Xerox and the Silver State Health Insurance Exchange, which runs Nevada Health Link, the Las Vegas Review-Journal reported.
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