Chain Store Age
Survey: 41% of consumers actively using mobile apps while shopping
July,01,2014by:MARIANNE WILSON
Ann Arbor, Mich. -- The use of mobile applications for shopping purposes doubled in the past year, with 41% of consumers actively using mobile apps while shopping, according to CFI Group’s Retail Satisfaction Barometer survey.The study found that 67% of 18-34 year-olds use mobile apps during their shopping experience. While Millennials are typically the focus of retailers' mobile efforts, most consumers of all ages indicated that they have two to four shopping apps installed, proving that mobile isn't a generational-only trend. Read More
Business News Daily
Word of Mouth Still Rules for Brand Advocacy
June,30,2014by: Chad Brooks
Even if consumers really like a product or service, they're not likely to share those feelings on Facebook or Twitter, new research suggests. Instead, social media users are more likely to express their opinions about products in face-to-face social situations, according to a new study in the Journal of Consumer Psychology. Researchers said this is because most users usually have a wide range of friends or followers on social media sites, and may not feel as comfortable expressing their opinions to these connections as they would with their close family members and friends. This lack of close connection, as well as their vulnerability to adverse comments, often deters people from sharing their opinions about brands on social media sites, the researchers said. Read More
Site Pro News
How to Optimize Your Content for Social and Search
July,02,2014by: Julia Spence-McCoy
Website owners used to focus on every technique solely for increasing their search engine ranking. Optimization was all about cramming an ungodly amount of high dollar keywords and phrases into every inch of every web page. Today the focus has changed. Keyword stuffing is gone with the wind and a new standard of search AND social optimization is in. If you have no social presence, you simply cannot gain rank as quickly or solidly in the SERPs as you can if you have a strong presence. So, how do you optimize for social and SEO? The first step is getting into the right mindset. Read More
Social Media Examiner
8 Ways to Improve Customer Relationships With Social Media
July,01,2014
by:Keith Quesenberry
Do you tell your fans how much you value them? Are you looking for new ways to say thank you on social media? Give and take is part of any successful relationship–online or off, business or personal. In this article I’ll show you eight ways companies are using social media campaigns to thank their customers and foster better customer relationships. Read More