Featured Report: Small business advice: How to avert payment fraud

This Week's Home/Small Business Online News
Small Business Newz
How to Thoroughly Spy On Your Competition
July,09,2013
by+John Jantsch
Okay, maybe spy is a little strong but experience tells me that most small business don’t know much at all about what their greatest competitors are up to when it comes to marketing. I know you don’t really have any competition because you provide such a superior product and experience, but setting up a competitor specific listening station can uncover some useful insights.
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The Washington Post Business
Small business advice: How to avert payment fraud
July,11,2013
by:+Odysseas Papadimitriou
While consumers have a tendency to overstate their own vulnerability to payments fraud, small business owners have plenty of cause for concern. Visa, MasterCard, Discover, and American Express offer consumers $0 liability for most types of unauthorized transactions, but they’re able to do so largely because they share the monetary burden with other financial institutions, as well as with merchants.
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Social Media Examiner
How to Launch: Social Techniques for Building a Successful Launch
July,12,2013
By:+Michael Stelzner
Do you want to launch a product or service to your existing audience? Are you wondering how to get people involved and excited? To discover how to create a successful launch, this episode of the Social Media Marketing podcast goes deep on the subject.
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Entrepreneur
This Kind of Cluster Could Actually Help Your Business
July,10,2013
by:+Catherine Clifford
Want to create more jobs and grow revenue? Maybe all it takes is a little strategic networking. A pilot program from U.S. Small Business Administration did just that, according to a third-party analysis.
Rates of employment and revenue growth were higher in the program's business "clusters" than in comparable numbers of unaffiliated businesses, according to analysis of the SBA's two-year pilot Regional Cluster Initiative.
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Why Poor Customer Service Continues in Medical Practices

This Week's Healthcare Online News
HRMilitary.com
Hampton VA program can monitor from afar
July,07,2013
by+Hugh Lessig
Rick Martin, a registered nurse at the Hampton VA Medical Center, has honed his bedside manner over the telephone. Martin is part of a growing program that allows ailing veterans to live at home while the Hampton VA monitors their condition via telecommunications equipment. Using desktop devices that connect via telephone lines or cellular signals, Martin can effectively monitor a patient's blood pressure, weight and other vital signs.
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Fierce Health IT
Searching for health info online? Beware of tracking
July,09,2013
by:+Ashley Gold
There's yet another health privacy threat to worry about--health websites--as they share user search terms for advertising purposes, according to an article published online this week in JAMA Internal Medicine.
The business model of patients who use the Internet to search health-related information and in turn, having those websites gather information on them for target advertising makes things complicated, according to the study author Marco Huesch, of the University of Southern California in Los Angeles.
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Physicians Practice
Why Poor Customer Service Continues in Medical Practices
July,05,2013
By:+Robert Thomson
I walked upstairs and entered the office for my second medical appointment of the day. When I walked up to the receptionist desk, a young man with a headset on, who had been looking at a computer monitor in front of him waited, then looked up at me and said, "Name"? No smile, no facial expression. I got the feeling I had interrupted something. Still upset from my previous appointment I said to him, "Well hello to you too." in my most sarcastic voice. If he got my message he did not show it. I gave him my name and he told me to have a seat in the waiting room.
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Fierce Health Payer
Progress report: States move toward exchange readiness
July,04,2013
by:+ Dina Overland
With only three months left before enrollment in the health insurance exchange opens, much work remains before the online marketplaces are ready. Here's where some states operating their own exchange stand, according to the Commonwealth Fund.
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Featured Report: Going private Employers see benefits in choice of insurance exchanges

This Week's Healthcare Online News
Healthcare Info Security
Can Social Media Detect Suicide Risk?
July,05,2013
by+Marianne Kolbasuk McGee
Can real-time analysis of social media and mobile device text data help detect suicide risk among U.S. service veterans? That's what a new research collaboration involving Facebook is trying to figure out.
But some privacy experts raise concerns about whether individuals will be accurately informed about how their data will be collected, used, and safeguarded.
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HIE WATCH
ACA employer mandate, reporting voluntary until 2015
July,03,2013
by:+Mary Mosquera
The Obama administration announced late Tuesday that it has delayed until 2015 the healthcare reform law's requirement that businesses with more than 50 employees must offer them insurance, bending to criticism that requirements were burdensome and complex.
“We have heard concerns about the complexity of the requirements and the need for more time to implement them effectively,” Mark Mazur, the treasury department’s assistant secretary for tax policy, explained in a blog. “We recognize that the vast majority of businesses that will need to do this reporting already provide health insurance to their workers, and we want to make sure it is easy for others to do so.”
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Fierce Health IT
Patient portals not quite ready for med adherence
July,05,2013
By:+Ashley Gold
Patients are enthusiastic about using online portals to manage their medications, but more features and functionality are necessary to maximize medication management and adherence, according to a study published this week in the Journal of Medical Internet Research. The study's authors point out that no data exist about the potential and real uses of patient portals for medication adherence to improve outcomes.
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Modern Healthcare.com
Going private Employers see benefits in choice of insurance exchanges
June,29,2013
by:+ Jonathan Block
Carl Cudworth, director of benefits at Houghton Mifflin Harcourt Publishing in Austin, Texas, was facing steeply rising health insurance costs for his company's 700 retirees. In 2010, he shifted away from offering them a menu of several health plans chosen by the company, with the company paying a fixed percentage of the premium for each plan. Instead, Houghton Mifflin gave them a fixed dollar amount and referred them to a private health insurance exchange operated by San Mateo, Calif.-based Extend Health, which subsequently was acquired by consulting firm Towers Watson.
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Featured Report:19 Ideas for Spending Less Time Blogging

This Week's Home/Small Business Online News
Media Post Marketing Daily
Marketers: Make Email Responsive, Scalable
June,29,2013
by+Aaron Baar
Email marketing has been around nearly as long as email itself, but with more people using their smartphones for more than voice communication, marketers may not be optimizing their campaigns for the mobile platforms.
According to digital communications company Yesmail Interactive, more than a third of emails are opened on a mobile device, but more than three-quarters of marketers have only a basic mobile strategy that does not adapt email campaigns. At the same time, half of consumers say mobile emails are difficult to read because they have to scroll too much (29% say the layouts of the emails are wrong for their mobile screens)
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Small Business Newz
Integrate SEO, Social Media & Content Marketing Into Your Business
June,25,2013
by:+Lee Odden
In today’s age of ubiquitous connectivity, many small businesses have implemented a variety of online marketing efforts to attract new customers and increase overall sales. Unfortunately, results can vary significantly because tools are only as good as the expertise of the person using them.
The lure of the “next big thing” can create online marketing inefficiencies when small business owners try to be a marketing “jack of all trades and master to none”.
For example, the rapid growth and adoption of the social web can be overwhelming for small business marketers. Consider these social network growth statistics:
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Upstart Business Journal
Anonymous founders of anonymous social network speak out
June,24,2013
By:+Michael del Castillo
The founders of the anonymous social network Duvamis take anonymity so seriously that last week when they launched the site, they refused to say a word. And for a company with such an interesting business model—following on news that social network providers like Facebook and Google were sharing data with the NSA—it seemed like kind of a loss. So I reached out to the founders one more time, and waited for a response
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Smart Brief on Social Media
Social Media Productivity – 19 Ideas for Spending Less Time Blogging
June,25,2013
by:+Mike Brown
Yes, blogging takes time, especially if you are publishing on a regular, frequent schedule. When other business and life pressures push for time, something has to give. One approach is to improve your social media productivity. Recently, I was trying to figure out ways to spend less time blogging to free up time for other work and creative activities.
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